My Two Cents

Citibank is a Predator

Provided by Microsoft

This is a rant, plain and simple.  Okay, almost a year ago today my eldest brother died.  My mom was his closest adult kin.  He was divorced with two minor children.

Anyway, in the process of taking care of his business we found that he had mortgage insurance.  For those of us who are not aware of it, mortgage insurance is taken out just in case the homeowner(s) die.  If such is the case, then the mortgage will most likely be paid in full.  Simple, right?

Nope.  We begin the process of calling the mortgage company first.  We get connected to a Christina at Citibank – which was probably not her real name.  She gives a laundry list of things to do among which I clearly heard her say “probate court.”  Isn’t that where you go when there are questions about who the property of the deceased goes to?  We didn’t have those questions.  His property would go to his 17-year-old child on June 10, 2012 when she turns 18, that’s who.

In fact, Christina was so bold as to write a letter that listed the instructions in it just in case we forgot.  I know she could probably tell we hadn’t ever done anything like this before, but you know, we were smart enough to ask questions before making major decisions.  And ask questions we did.  We talked to a kind lawyer (They do exist!) who graciously told us that neither probate court or for that matter anything on Citibank’s list was needed.  In his words, insurance is insurance.  Meaning, a call and a death certificate should get the ball rolling.  At the very most, there will be a few forms to be filled out as a matter of record.  That’s it.

So my question to the audience is what in the world was Citibank up to?  I can only think that Christina of Citibank was trying to get my mother to sign my deceased brother’s house over in her name so she would be responsible for the mortgage instead of getting it totally paid off.

I am only writing this blog so others won’t fall for this okey doke.  This is predatory and insidious.  Times are tough and corporations are playing mean.  If someone is rushing you to do something, then say NO.  Then back up and ask questions to an independent source.

Needless to say, we got the information we needed.   Now my niece and nephew have their inheritance.  Have any one of you guys had similar experiences?  Let me know.


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